Terms and Conditions

General

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Abodo Wood Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Abodo Wood Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is c/o Grant Thornton New Zealand Ltd, Level 4, 152 Fanshawe, Auckland, New Zealand. Our company registration number is AK1195965 registration is in the New Zealand Companies office. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.

Cookies Policy

What are cookies and which ones does this site use?

Cookies are an alphanumeric identifier that we transfer to your computer’s hard drive (so that we can recognise your browser) to monitor your use of the website. Our website uses two types of cookies classified as either session or persistent cookies.

“Session” cookies are temporary and once you close the browser window, they are deleted from your device.

“Persistent” cookies remain on your device for a longer period and are used by the website to recognise your device when you return.

You can find more information about cookies at: All About Cookies

Why do we use cookies and similar technologies?

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests.

We use the following cookies for the following purposes:

• Strictly necessary cookies served by us - these cookies are essential for the full functionality of our website and are used to secure your session and grant access to resources while you are using the website or services. These are session cookies which expire automatically 20 minutes after using the website or services.
• Tailored content cookies served by Google Analytics - these cookies help our website provide enhanced features and are used for service improvement and to deliver content relevant to you.

Does Abodo use cookies for marketing and analytics?

Yes, we may also use information collected from our cookies to identify user behavior and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions.

Some of the cookies we use don't collect information that identifies a visitor. For example:

Performance cookies. Targeting cookies, where you are not a registered user.

In other cases we can associate cookie information (including information from cookies placed via our advertisements on third party sites) with an identifiable individual. For example:

• If we send you a targeted email which includes web beacons, cookies or similar technologies we will know whether you open, read, or delete the message.
• When you click a link in a promotional email you receive from Abodol, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
• Combining and analysing personal data – we may combine data from publicly available sources, and from our different email, website, and personal interactions with you. We combine this data to better assess your experience with Abodo and to perform the other activities described throughout our Privacy Policy.

Does Abodo use cookies for advertising?

We may partner with third party ad networks to manage our advertising on other sites. Our ad network partners use cookies and web beacons to collect non-personal data about your activities on this and other websites to provide you targeted advertising based upon your interests.

If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here or if located in the European Union, by clicking here (refer to the Preference Management tab). Please note, this does not opt you out of being served advertising. You will continue to receive generic ads.

Does Abodo use any cookies from third party companies?

Some cookies we use are from third party companies. For example, Google Analytics and Linkedin Analytics provide us with web analytics and intelligence about our sites. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites. This code is only active while you are in Abodo’s website.

For more information on how these companies collect and use information on our behalf, please refer to their privacy policies; Google at: Google Privacy Policy and How Google Uses Information and Linkedin at: Linkedin Privacy Policy. Information about Google’s cookies is also available here.

Does Abodo use any non-cookie tracking technologies?

We may also use web beacons (including conversion pixels) or other technologies for similar purposes as above and we may include these on our site in promotional email messages or our newsletter, affiliated websites, to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. The information provided below about cookies also applies to web beacons and similar technologies. Conversion pixels are small codes located on a particular web page which are triggered when someone visits a page resulting in an increase in the conversion count.

What if I don’t want cookies?

By using our site you agree that we can place cookies on your device. If you want to, you can remove existing cookies from your device using your browser options. If you want to block future cookies being placed on your device, you can also change your browser settings to do this. You can find more information about how to change your browser cookie settings here.

Please bear in mind that deleting and blocking cookies will have an impact on your user experience as you may not be able to access certain parts of our website or services, and some functionalities may not work.

Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Abodo Wood Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Abodo Wood Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Abodo Wood Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Product Disclaimer

The stability and nature of our products may be altered depending on storage conditions, prolonged exposure to air, or when used in combination with other ingredients. This is beyond our control and we strongly recommend testing prior to use.

Shipping and Returns

Returns

Should a product we sell be defective or deemed unsuitable, we are happy to have the product returned or exchanged. We should be contacted within 5 working days from receipt of your order. Goods must be packed carefully for return and the package should include a letter identifying your invoice number, contact information as well and the reason the products are being returned.

Cancellation Policy

Orders are shipped as promptly, once dispatched no cancellation of orders is possible.

Shipping

Shipping within New Zealand is by courier and rates are shown at time of purchase. Payment must be received before goods are shipped.

Currency Converter - Disclaimer

The goods on this website are in New Zealand Dollars. Goods are paid for in New Zealand dollars.

Complains and Disputes Policies

General

Abodo Wood Limited values both you and your business highly. We are constantly looking for ways to improve our service. We are also committed to handling any complaints promptly, professionally and fairly.

Complaints If you have any concern or suggestion regarding our service or policies please contact us on 09 249 0100 or email us at info@abodo.co.nz

If you believe that you are being treated unfairly and have contacted us without satisfaction, you can explore the following options:

• Take independent legal advice.
• Contact Ministry of Consumer Affairs, PO Box 1473, Wellington 6140.